In this privacy policy, we will be setting out, how we process your personal information, how we collect any personal information from you or the information or details which you provide to us via our website.
Confidential data and GDPR
Your Energy Services Ltd are dedicated to respecting and protecting your confidential data. We ensure the privacy of our client is always maintained. All data that is gathered by us, is done legally and in compliance with the General Data Protection Regulation (GDPR) of the EU.
Why we need your information and how we use your data.
We need to collect certain information from you so that we can bring you in contact with qualified installers and relevant service providers. These installers can determine the relevance and suitability of your premises for energy-saving products and provide estimates and support with funds or other grants where applicable. We also use your data to connect you with partner organisations that can facilitate price comparison for cost-effective and energy-efficient services. Finally, we also use your information to call you to confirm your details or requirements and email you about similar products and services.
The data we collect
When completing the application, the data we collect usually includes your name, address, telephone number(s), email address, benefits received etc. This is to ensure that you receive the right and correct service and to ensure you meet the qualifying criteria for any grants or incentives.
Handling sensitive data
Your Energy Services Ltd will always ask for explicit consent before collecting sensitive information from you. We always aim to ensure that the information that we collect is up to date and correct. If you find any inaccuracies regarding any information, we hold regarding you then please contact us to provide us with the correct updated information. You can also double-check the information we have by contacting us.
We confirm that we will not pass any of the information to third party organisations that are not part of the service you had requested. The information we hold about you will be held securely under the law. And if we need to transfer your information, we will always obtain consent first.
Data retention
We only keep data which is necessary to keep delivering our service. This is only kept for a certain period. Your rights under the GDPR Under the GDPR you have a right to; access your data, rectify your data, erase the data you provide, eject or restrict processing your data, data portability and a right to withdraw consent
Contacting us
For any questions regarding our privacy policy do not hesitate to contact us.